SHIPPING

We will arrange for shipment of the products to you. Please check the checkout feature for specific delivery options. We offer complimentary economy shipping on all orders. Express, next day or any other type of expedited shipping will require you to pay a fee specified during the ordering process. For more information on the shipping process, please see our Shipping and Returns Policy.

 

Title and risk of loss pass to you upon our transfer of the products to the carrier/delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

 

RETURNS AND REFUNDS

Except for any products designated on the Site as final sale or non-returnable, we will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within 30 days of shipment with a valid receipt and provided such products are returned in their original condition. To return products, you must email our Returns Department at returns@omaru.nyc to obtain a Return Merchandise Authorization (“RMA”) number before shipping your product. No returns of any type will be accepted without an RMA number.

 

You are responsible for all shipping and handling charges on returned items unless otherwise specified. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.

 

Refunds are processed within approximately 3-5 business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Website. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE.